Terms & Conditions

Terms and Conditions – Laddeh Perfumes

Last Updated: 1/3/2025

1. Introduction

This electronic document is published in accordance with the Information Technology Act, 2000, and its applicable rules. It constitutes a legal agreement between you (“User”, “Customer”, “You”) and Laddeh Perfumes (“Company”, “We”, “Us”, “Our”), the owner and operator of www.laddehperfumes.com (“Website”).

By accessing or using our Website or placing an order, you agree to comply with and be bound by the following terms and conditions.


2. User Agreement

Please read this agreement carefully before using the Website. These Terms govern your use of the Website and the purchase of any products offered.

Laddeh Perfumes reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Website following such changes implies your acceptance of the modified Terms.


3. Eligibility

To use this Website or make purchases, you must be at least 18 years old or using the Website under the supervision of a parent or legal guardian. Laddeh Perfumes reserves the right to terminate your account or refuse service if it is found that the user is legally ineligible to enter into a binding agreement under Indian Contract Act, 1872.


4. Account Responsibility

When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and accept responsibility for all activities under your account.


5. Electronic Communication

By using our services or communicating with us electronically, you consent to receive communications from us electronically. This may include emails, SMS, or notices posted on the Website.


6. Use of Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. Prohibited activities include:

  • Violating any applicable laws or regulations.

  • Infringing upon intellectual property rights.

  • Uploading or transmitting viruses or malicious code.

  • Engaging in abusive, defamatory, or harmful conduct.


7. Product Usage and Restrictions

All Laddeh Perfumes products are intended for personal use only. Resale or redistribution is strictly prohibited. We reserve the right to cancel orders suspected of commercial use.

Due to the personal and hygiene-sensitive nature of perfumes, products are non-returnable and non-refundable, except in cases of:

  • Damaged product

  • Defective product

  • Incorrect product received

You must notify us within 24 hours of delivery to request a resolution.


8. Fees and Payments

You agree to pay all charges associated with purchases, including applicable taxes and delivery fees. Orders may be cancelled or delayed if payment is incomplete, reversed, or fraudulent.


9. Intellectual Property

All content, trademarks, logos, and designs on the Website are the exclusive property of Laddeh Perfumes. Unauthorized use or reproduction is strictly prohibited and may result in legal action.


10. Limitation of Liability

Laddeh Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or misuse of the Website or products

  • Interruption of services

  • Data breaches or hacking beyond our control

  • Allergic reactions or adverse effects from product usage

Please review ingredients and consult a professional if you have known allergies.


11. Indemnification

You agree to indemnify and hold Laddeh Perfumes harmless from any claims, liabilities, damages, or expenses arising from your violation of these Terms or applicable law.


12. Dispute Resolution

In the event of a dispute, you may contact us via support@laddehperfumes.com. We strive to resolve disputes amicably. If not resolved, the matter shall be subject to the exclusive jurisdiction of the courts in [Insert City], India, and governed by Indian law.


13. Grievance Officer

In compliance with IT Rules, our Grievance Officer is:

Email: support@laddeh.com
We will respond within 36 hours and resolve complaints within 1 month.


14. Disclaimer

Laddeh Perfumes products are crafted with high-quality ingredients. However, reactions may vary. We recommend reviewing the ingredient list before use. We do not accept liability for individual allergic reactions or misuse of products.


15. General Terms

These Terms constitute the entire agreement between you and Laddeh Perfumes. If any clause is found invalid, the rest shall remain enforceable. Laddeh Perfumes may assign its rights under this agreement without notice.